"Foresight Consulting helped the Council develop its Customer First Programme. The Company's experience, clear thinking and task orientated focus enabled us to implement our new Customer Contact Centre in only three months. Foresight understood our needs and exceeded expectations” - Maldon District Council - Chief Executive
"Foresight have helped us kick-off a fast-track programme to re-develop our website. They understood exactly what we wanted, worked fast and proved to be great value for money. Unlike many consultants, they focus on getting the job done, not trying to sell you more consultancy." - Southampton City Council - Head of IT
"Essex Police and the Essex Police Authority have been impressed witht he excellent professional service provided by Foresight Consulting. The considerable experience of their consultant was quickly brought to bear on the complex issues whicn needed to be addressed. A thorough and timely solution was delivered achieving all the objectives within the extremely tight deadlines." - Essex Police - Chief Superintendent & Essex Police Authority - Deputy Chief Executive
“The training was very good and was relevant, focused, enjoyable and delivered in a manner that got the best out of those who attended, and will certainly stick in their minds. It also acted as a great motivator for the staff and I have noticed an improvement in the performance of staff who attended the course.” - East Herts District Council - Head of Customer Services
"We have worked with Foresight on our highly-successful e-government programme. They have brought a broad range of experience as well as detailed skills in some of the more complex areas. Foresight have always been responsive, flexible, efficient and highly professional - giving us exceptional value for money. Very impressed with their skills and hard work – they have a “can-do” approach and they deliver. - Basildon Council - IT Manager
"It is the best and most informative customer services course I have been on (and I've done a few!). The way they delivered the course was excellent and kept everyone on their toes - never knowing what they would do next! They tackled not just the well known theories but more in depth personal analysis techniques, which I think will be useful. I also felt the way it was designed around the Council was really good - like the role plays, the charter etc as it made the course more specific to us 'Council workers' instead of the standard customer service scenarios. A good indication that the course was a good one was that both nights I went home and was still thinking about the day well into the evening!” - Maldon DC - Customer Adviser