Foresight consulting focus in Organisational Transformation and Shared Service Delivery, with consultants who specialise in visioning, programme & project management, change management, ICT & customer interface design- receptions, contact centre and internet
Who we are
Foresight Consulting was established in 2000 by Brian Cox
Brian Cox
Brian Cox worked in local government before going on to work in the private sector. He has been engaged on Transformation, Partnership and Share Service Delivery Programmes since 1997.
Brian has led Programmes at Basildon District Council, Braintree District Council, Maldon District Council, Epping Forest District Council, Dacorum Borough Council, Belfast City Council, Winchester City Council and Tendring District Council.
Brian holds an MBA and PhD, and is a Fellow of SOCITM and a Fellow of the British Computer Society. He is also chairman of the Tom Amos Charity.
Email: brian@foresightconsulting.co.uk
Ben Schlaepfer
Ben Schlaepfer specialises in the customer-facing elements of technology. Ben has fifteen years e-channel design and development experience covering the finance, media and local government sectors; delivering services via Internet, Intranet, Digital TV and Mobile devices.
Previous projects include Web Content Management selection and implementation at Suffolk Coastal Port Health, Mersey Port Health, Dacorum Borough Council and Barclays PLC and website definition, design and build for Suffolk Coastal Port Health, Mersey Port Health, Dacorum BC and Sky Television. In the past three years Ben has worked extensively with the NHS and London Boroughs on Enterprise Collaboration initiatives.
He also provides ongoing e-channel consultancy to the National Institute for Health Research, Chiltern District Council, Essex County Fire & Rescue, Braintree District Council and other private sector clients.
Ben's focus is user-centred design and he is a strong advocate of usability, accessibility and customer centricity in all that he does.
Lon Jeal
Lon Jeal has 25 years experience in the IT industry, most of it within the public sector. He has extensive IT Infrastructure, technical consulting and technical project management experience, providing Infrastructure Reviews, Roadmaps, Tender Process management, Security reviews, Requirements Specifications, Licensing Reviews and Data Centre audits.
Recent projects have included the Technical Project Management of a data centre migration for Essex Fire & Rescue with replicated SANs, full server Virtualisation and a Disaster Recovery facility, involvement last year in a number of GCSx projects has left him well placed to review infrastructure in light of the forthcoming CoCo V4.1 and currently working with the London Borough of Redbridge to determine the best combination of a 5 year roadmap for desktop delivery with the Microsoft licensing model.
Key skills include Storage Area Networks, Virtualisation technologies, Microsoft Licensing, Data Networks, Infrastructure Servers & Security and Data Centres.
David Fannin
David Fannin is a forward thinking senior executive and programme manager with 21 years of experience in local government and the not-for-profit sector. In seven years as Assistant Chief Executive at South Holland District Council, David played a pivotal role in the council achieving Excellent status. David has extensive experience of working in complex multi-stakeholder partnerships. He is currently working with Lincolnshire Community and Voluntary Service to help them and other not-for-profit organisations manage change and the impact of funding cuts. Key skills include an excellent understanding of how organisations work, relationship management and integrating business planning, performance and risk management to support business improvement and the delivery of results.
David is a PRINCE2 Project Management Registered Practitioner, holds an MSc with Distinction in Public Sector Management and is a member of SOLACE, the Society of Local Authority Chief Executives.
Tim Dawes
Tim Dawes has 29 years experience in the IT industry, most of it within the public sector. He has extensive IT management, consulting and project management experience.
An authority on matters relating to IT procurement in the public sector, his particular areas of expertise include ICT strategy development, the Green agenda, IT recruitment and resource management, project management and outsourcing.
Simon Taylor
Simon specialises in the design and development of bespoke Microsoft .NET Web and SharePoint applications. He has extensive experience of all areas of the development lifecycle along with systems architecture and configuration. Previous clients span diverse industries such as Hedge Funds, Banking, Insurance, Consulting and large Government organisations.
Kate McColl
Kate has worked within the public sector since 2003 and has lead on the business analysis of many local authority processes. She has also lead numerous business analysis projects in the private sector (finance and telecoms) and was Head of Business Analysts for a leading CRM software company at one time.
Roger Wilkin
Roger Wilkin has extensive management experience in both public and private sectors. His professional background is in the management and improvement of frontline services, and more recently he has been engaged in project managing substantial change and shared services projects.
Roger's projects have included the shared management programme for Breckland and South Holland District Councils, the ground-breaking joint waste client body for the Somerset Waste Partnership, as well as other projects for East Hants District Council, Maidstone Borough Council, Taunton Deane Borough Council, Sedgemoor District Council, Test Valley Borough Council, Winchester City Council and Guildford Borough Council.
As well as a BSc in Psychology, Roger holds an MBA and is a member of the Chartered Management Institute.
Chris Banks
Chris is an experienced executive who has worked at Board level in the private and public sectors for 20 years. He joined the NHS in 1993 and has held positions as Finance Director, Project Director and Chief Executive in an acute NHS Foundation trust and a large PCT. Within the NHS he had a reputation as a talented leader, strategist and communicator who built strong teams and delivered results, He took his hospital to 1st wave foundation status, led a £325m PFI project, reorganised three community hospitals, merged four PCTs, delivered two turnaround plans and floated off a PCT provider arm as a NHS Trust and prospective Community Foundation Trust. He has significant experience in commissioning, hospital management, transformational change, board performance and development, due diligence reviews and relationship management.
Vinny Logan
Vinny has a clinical nursing background and has worked in the NHS at board level for over 9 years including: Director in Primary and Community Services, Director of Nursing and latterly as Director of Redesign and Service Improvement. With a strong focus on user and patient experience, she has been responsible for a number of different board level portfolios including: risk management, governance and patient safety, control and prevention of infection and Safeguarding for vulnerable adults and children. A strategic thinker, she has proved to be an equally effective operational leader and has contributed significantly to the development of both individuals and of teams. Vinny is an experienced commissioner of mental health services and adult social care and has extensive experience in delivery of community services. She has a Bachelor of Nursing, an Masters degree in Business Administration and a Masters degree in Organisational Behaviour.
Paul Foster
Paul has many years of diverse ICT experience from working on service and technology led transformation projects, in both public and private sectors. With specific health sector knowledge in the planning, design and delivery of cloud based shared services projects to multiple tenants. In recent years Paul has primarily focussed on implementing projects that reduce the cost of ICT ownership and ongoing management often involving desktop transformation and virtualisation (VDI) from the leading software and hardware vendors.
Colin Hookham
Colin Hookham is an experienced project manager & business coach who has helped deliver successful change programmes within central government, local government and utilities over the past 25 years.
His clients include HM Treasury, Home Office, DCLG, DEFRA, IPS & British Council, along with fourteen local authorities, and several major utilities. Colin is a PRINCE 2 qualified project manager with particular expertise in the planning and justification of major change programmes. As a professional coach he is very experienced in handling key relationships with internal & external stakeholders, and has successfully delivered public-sector procurement projects.
Bev Cranham
Bev is passionate about excellent customer service, with proven experience in managing and setting up first class customer service delivery and solutions in the private and public sector (including call centres and one-stop-shops).
As a project manager Bev has implemented several CRMS, ACD's (Automatic Call Distribution) & WFM (Work Force Management) solutions; designed and built several call centres and one-stop-shop and migrated services to the new ways of working and delivering customer first experience.
Frank Renouf
Frank enjoys a reputation as an innovative, results orientated Business Consultant and Programme Manager. A certified MSP Practitioner, he has a strong track record for adding value in strategic programmes within the private and public sectors. He specialises in business process improvement and organisational change and is regularly asked to secure substantial operational and efficiency improvements by harnessing leading edge information technology.
With over 20 year's experience, Frank has led many change programmes and business critical systems implementations including ERP, HR, CRM and financial systems. He is an advocate of formal, structured methodologies which he has used consistently to deliver complex, large scale projects on time and within budget.
Frank is a Member of the British Computer Society and a Fellow of the Institute of Business Consultants.
Terry Street
Terry's career started in ICT in local government where he rose to be Technical Manager with responsibility for desktops, mainframes networks, capacity planning, SLA's problem and change. He also began presenting and advising on leases and public procurement, and wrote articles and guidance on the subject. He transferred under Tupe to Siemens in 1997 and was a strategic consultant on business development, and continued his external consultancy work, after a further Tupe transfer in 2004 he became a full time Consultant. He continues to specialise in procurement and also developed training material and guidance on partnerships, he became involved in benchmarking and the environmental impact of ICT. Today he regularly writes and trains on ICT procurement and provides range of consultancy related to contract reviews, option appraisals and procurement assurance generally to clients in public sector, and to suppliers.
Terry has a MA in European studies, is a Principal Consultant and Product Manager for Socitm Consulting and a member of BCS and CITP and member of BACP (British Association for Counselling and Psychotherapy.
Omar Foster
Omar has over 10 years experience working within local government and over 10 years experience working in IT; he has a firm understanding of the pressures under which local government operates having delivered a number of projects at Dacorum Borough Council, Nuneaton and Bedworth Borough Council, Charnwood Borough Council, Leicester City PCT, Sandwell Homes and most recently at Northamptonshire County Council. Omar has an excellent understanding of project and Programme management with substantial experience of setting up, running and closing down projects. Omar Specialises in Project Management and IT Service Management and is a Qualified ITIL Red Badge and a Prince 2 Practitioner. A positive consultant, an excellent communicator and many years experience dealing with employees at all levels and with disparate parties and third party suppliers. Omar consistently delivers projects on time and to budget.
Phil Back
Phil is an expert in consultation and customer service, who was previously Head of Local Government Research at RBA Research, where he won a prestigious national award for customer service research at Braintree District Council. This research programme has been used to underpin Customer First programmes at several councils since, including Dacorum BC, Nuneaton and Bedworth BC, Corby BC, Daventry DC and Warrington BC to name just a few. Phil has an extensive background in local government and was for some years the East Riding of Yorkshire Council's first research manager
Dave Smith
David Smith has 20 years experience in the IT industry; the recent years have been involved in the public sector. He has extensive hands-on experience with Microsoft Servers, ranging from NT to 2008. Providing 3rd line support to server estates, documenting infrastructures, designing and deploying Citrix Farms, VMWare Infrastructures, and backup solutions. He is also adept in LAN/WAN networking, working with CISCO switches and firewalls. Recent projects have included the Technical Team Lead of the Essex Fire & Rescue Service providing a VMWare infrastructure, and fully replicated SAN, full server migration to the virtual platform, Backup archiving solution, and a fully tested DR Solution. Ensuring all the ECFRS staff are full trained in supporting the infrastructure once the initial installation and configuration is completed. Previous projects have included The Learning Trust in Hackney, providing a full Citrix desktop solution to the Schools within the London Borough of Hackney. Key skills include Microsoft AD Server infrastructures, VMWare and Citrix Virtualisation, Server and SAN configurations and Local Area Networks. He holds certifications in Microsoft, Citrix, CISCO, VMWare, and ITIL.
David Mace
David is an experienced IT strategist and professional with a breadth of knowledge and understanding covering software development as well as infrastructure management. Equally skilled in the board room as the machine room with an extensive record of deploying good inter-personal skills to translate business needs into effective IT functionality - and then delivering solutions.
Has delivered solutions in senior roles in the public (NHS and Education), private (e.g. Woolwich BS) and not for profit sectors and across multiple technical platforms. The NHS experience ranges from primary to tertiary care, has involved close working with the medical profession and includes the management of technologies centred on GP practices.
Pete Williams
Pete Williams is a very knowledgeable, lead consultant and commercial business/programme manager, with extensive experience of business transformation, in both the private and public sectors. He is experienced with formal project methodologies, such as PRINCE 2. He has used his creative energy and drive to achieve outstanding results in highly competitive markets, including CRM and e-Commerce. A recognised expert in these fields; he has spoken at UK and international conferences.
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